Privacy Policy

1. Introduction

Dotie ("we", "us", "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and website (collectively, the "Service").

2. Information We Collect

We may collect the following types of information:

• Account information: name, email address, password, and billing details.
• Usage data: pages visited, features used, timestamps, and device information.
• Transaction data: invoicing, payment, and shipping records processed through the platform.
• Communications: support tickets, emails, and feedback you send us.

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve the Service.
• Process transactions and send billing-related communications.
• Send product updates and marketing (you can opt out at any time).
• Respond to support inquiries.
• Detect, prevent, and address fraud or technical issues.

4. Sharing of Information

We do not sell your personal information. We may share data with: (a) service providers who assist in operating the platform (e.g., payment processors, hosting providers); (b) law enforcement when required by law; and (c) in connection with a merger, acquisition, or sale of assets.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. After account deletion, we may retain certain data for up to 90 days for backup and compliance purposes.

6. Security

We implement industry-standard security measures including encryption in transit (TLS) and at rest, access controls, and regular security audits. However, no method of transmission over the internet is 100% secure.

7. Cookies

We use cookies and similar technologies to maintain sessions, remember preferences, and analyze usage. You can control cookies through your browser settings. Disabling cookies may affect some platform functionality.

8. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or export your personal data, and to object to or restrict certain processing. To exercise these rights, contact us at privacy@dotie.app.

9. Children's Privacy

The Service is not intended for users under 16 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or a prominent notice on the platform.

11. Contact

For privacy-related inquiries, contact us at privacy@dotie.app.